Off Peak and Shoulder Period Bookings:
Where at least 48 hours written notice of cancellation has been given before being due to arrive, deposits or prepayments will be refunded with the following options:
Option A: Full credit of deposit or prepayment to a future booking.
Deferral dates must be provided at the time of request.
Deferring can only happen once with any booking and if the 2nd booking cannot be kept the whole deposit or prepayment is lost.
Any deferred dates must be within 6 months of the original booking date.
Option B: Cash, or credit card refund of deposit or prepayment less $50.00 administration fee.
Notification for bookings cancelled within 48 hours of being due to arrive will forfeit full deposit/prepayment.
Method of refund:
- Cash payments in person – refunded by cash. Providing sufficient cash reserves are held on the park.
- Credit card payments – refunded back to credit card
